Cacao has been present in different cultures around the world for hundreds of years.
The cacao powder comes from the beans inside the pods that grow on the Theobroma cacao tree. The beans are separated from the shells and roasted at a temperature that kills bacteria and brings out the cacao flavour and smell. After that the beans are ground and a part of the butter is removed, leaving pure cacao which is them milled into a fine powder.
Cacao is considered a superfood as it packs in more calcium than cow’s milk and it’s densely packed with iron, magnesium and antioxidants.
Cocoa is also one of the richest sources of polyphenols. It’s especially abundant in flavanols, which have potent antioxidant and anti-inflammatory effects.
This cacao powder is alkalinized to reduce bitterness, so it can easily be incorporated in your diet. You can use it in smoothies, brownies, cakes, hot chocolate and many other recipes.
Shipment processing time
All orders are usually processed within 24 hours, but if we are experiencing high volume we can take up to 48 hours to ship your order. We do not ship on weekends, so if you order on Friday night we will only ship your order on Monday.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
|
FedEx Economy |
3-6 business days |
|
FedEx Priority |
2-3 business days |
Delivery times and cost can vary depending on your location. Times shown above are an estimate to USA and Europe. There can be extra fees applied depending on your country or if you are in a remote location.
Shipment confirmation and order tracking
After your payment is confirmed we will process your order in 24-48 hours. As soon as we mark your order as shipped you will receive an email with the tracking number.
Customs, duties, and taxes
Depending on the country you are, it is possible that you have to pay import duties to your countries customs (specially for large orders). Please refer to your local authorities to learn how those fees are calculated and take that into account when making an order.
The Tropical Link ships orders "Duties Delivered Unpaid (DDU)"
The customer is liable for all import duties, customs and taxes levied. Payment of those fees may be required to release your order from customs on arrival.
Damages
If you received your order damaged, please save all packaging material and damaged goods and email us photos of everything along with your order number to info@thetropicallink.com. The Tropical Link is not liable for any products damaged or lost during shipping, but in most cases we will take the responsibility so you won’t be at a loss. We may ask you to file a complaint with the carrier company.
Returns policy
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to have the receipt or proof of purchase. To initiate a return please e-mail us at info@thetropicallink.com
We will try to find a partner near to you so you can return the item to them, but you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Returns policy
Once we receive your item, we will inspect it and notify you that we have received your returned
item. we will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
